Legal notice

Legal Notice

This website is operated by Cove & Keepsake.

Throughout this website, the terms “we,” “us,” and “our” refer to Cove & Keepsake. By visiting our website or purchasing from our store, you agree to the policies, terms, and conditions provided on this website.

Store Information

Store Name: Cove & Keepsake
Website: coveandkeepsake.shop
Customer Support Email: support@coveandkeepsake.shop

Business Purpose

Cove & Keepsake offers meaningful figurines, ornaments, keepsake boxes, nativity pieces, angel gifts, and heartfelt home decor items designed for gifting, remembrance, celebration, and personal display.

Contact

For questions about products, orders, shipping, returns, refunds, or general store information, please contact us at:

support@coveandkeepsake.shop

We usually respond within 1–2 business days, excluding weekends and public holidays.

Product Information

We make reasonable efforts to display product details, colors, sizes, materials, and descriptions as accurately as possible.

However, actual product colors, finishes, textures, and sizes may vary slightly due to photography, screen settings, lighting, handmade-style details, or manufacturing variations.

Product availability, pricing, descriptions, and images may be updated or changed at any time without prior notice.

Orders and Payments

All orders placed through our website are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order if there is suspected fraud, payment failure, incorrect product information, pricing errors, shipping restrictions, or other issues affecting order fulfillment.

Payments are processed securely through the payment methods available at checkout.

Shipping, Returns, and Refunds

Shipping, returns, refunds, damaged items, and order issues are handled according to our store policies.

Please review the following policies before placing an order:

  • Shipping Policy
  • Return and Refund Policy
  • Privacy Policy
  • Terms of Service

By placing an order on our website, you agree to these policies.

Intellectual Property

All content on this website, including text, product descriptions, images, graphics, logos, page layout, and brand materials, is owned by or licensed to Cove & Keepsake, unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or use our website content for commercial purposes without written permission.

Third-Party Services

Our website may use third-party services, including Shopify, payment processors, shipping providers, analytics tools, and marketing services.

We are not responsible for the content, policies, performance, or actions of third-party websites or services linked from or used by our website.

Limitation of Liability

To the fullest extent permitted by law, Cove & Keepsake is not responsible for direct, indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

This includes, but is not limited to, delays, website interruptions, product misuse, carrier issues, third-party service problems, or customer-provided incorrect information.

Policy Updates

We may update this Legal Notice from time to time. Any changes will be posted on this page.

Your continued use of our website after updates are posted means you accept the revised Legal Notice.

Contact Information

If you have any questions about this Legal Notice, please contact us:

Cove & Keepsake
Email: support@coveandkeepsake.shop
Website: coveandkeepsake.shop